Friday 1 July 2016

HP hiring for the post of Network Monitoring Analyst

Company : Hewlett-Packard (HP)

Website : www.hp.com

Job Role :Network Monitoring Analyst

Eligibility : Bachelor's Degree

Experience : 0 - 2 Years

Job Location : Bangalore

Company Profile:

The Hewlett-Packard Company or HP is an American multinational information technology corporation headquartered in Palo Alto,California,United States. It provides products, technologies, software,solutions and services to consumers, small- and medium-sized businesses (SMBs) and large enterprises, including customers in the government, health and education sectors.

Job Responsibilities:


  • Participates as a member of an Information Technology (IT) technical team.
  • Performs basic analysis of functional or service requirements. 
  • Implements end-user or enterprise infrastructure or services as prepared by more senior engineers.
  • Provides end user and routine or basic support of enterprise platforms and services. 
  • Monitors the environment and resolves issues utilizing available knowledge reference documentation.
  • Monitors production schedules and ensures production jobs complete successfully without issues.
  • Ensures complete and timely hand-off of incidents to other support teams as appropriate.
  • Assists with enterprise-wide system maintenance and change implementation.
  • Performs work assigned by others.
  • Accountable for own work.
  • Below are the few responsibility on day to day basis for Event Management Analyst.
  • Eyes on Glass Monitoring.
  • Event Management Monitor.
  • Early Indicator monitoring.
  • Trend monitoring via tools, Dashboards, Consoles, etc.Application : BSM, Sitescope, etc.Infrastructure : OVO, Nagios(LDAP)Global Telecom : NNM, OVPI, etc.Databases : SCOM, OEMExchange/Messaging c : Collaboration/Messaging DashboardEDW : Offcyc/Yotta/Long running Jobs/Feeds Administration Process : VRs/Emails(disable/enable alerts).

Skills:


  • Good verbal and written communications skills.
  • Understanding and working knowledge of infrastructure environments (e.g. operating system, security, network, voice, end user and server related applications).
  • Understanding and working knowledge of business Information Technology (IT) applications (e.g. supply chain, customer relationship mgmt, Human Resources (HR), finance).
  • Experience with monitoring and reacting to system events and end user / business requests.
  • Knowledge and experience with Information Technology Infrastructure Library (ITIL) reference model.
  • Good initiative, problem solving, priority setting, and collaboration skills.
  • Basic organizational and analytical skills.


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