150 Freshers wanted in an MNC

150 Freshers wanted in an MNC

Freshers and experience to work with MNC ( Day shift)
Vachheta Consultancy - Vadodara, Gujarat
We have Urgent require 150 Candidates for Ecommerce Process .Candidates must have work in MNCs BPO and KPO. They must be fluent in English. The Job location is in Ahmadabad only interview drive in Baroda.

Job title:

Customer Care Representative ( Voice Process)

Job description:

• To provide customer support through phone calls 
• Handle calls/customer contacts as per the instructions given by TLs 
• To meet the hourly/daily/weekly/monthly productivity targets 
• Ensuring the target (as per the situation and business needs) are met without compromising on quality 
• Strictly adhering to the guidelines laid down for the resolution of customer queries. 
• Attending the coaching sessions and workshops 
• Attending the training sessions as planned by the leads 
• Attending pre/post-shift meetings and adhering to the processes laid out/updates from the meeting 
• Self evaluation of the training sessions attended, and providing the feedback to TLs. 

Skill Required:

• Good communication skills mainly spoken English 
• Should be flexible working in a 6 a.m. to 10:30 p.m. shift window 
• 9 hours x 6 days and 9 hours x 5 days alternate working weeks with 1 hour break on all the weeks
• Rotational week offs 
• Good comprehension skills 
• Basic awareness about online shopping 

Salary Bracket:

18k to 21k CTC (including allowances)+ Excellent incentive + Employee benefits

If are you looking for job then send me your resume on my mail id: ankita.gautamconsultancy@gmail.com

Either Call on : 7801814332

Thanks and Regards,
Ankita Chauhan
HR

If you have any queries comment below.

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