Walk-in @infosys BPO - Hiring Experience Voice Process in Chennai

Walk-In Date:

27th July @10.00 am

Role Information:

Experience : (0-1 Years of relevant experience) 

Job Location : Chennai.

Shift : Should be willing to work in shifts (24/7 environment)

Qualification : Any graduates (No BE/ B Tech and post graduates)

Salary: Not Disclosed by Recruiter

Industry: BPO / Call Centre / ITES

Functional Area: ITES , BPO , KPO , LPO , Customer Service , Operations

Role Category:Voice

Role:Associate/Senior Associate - (Non Technical)

Job description:

Voice Process

Roles and Responsibilities:

• Excellent communication skill
• Effectively executes calls of the clients customers, 
• Resolves query/issue as per deliverables outlined, 
• Maintains voice quality as per standard agreed, handles repetitive calls and strives for target maximization IN ORDER TO meet quality standards.
• In a data process - Executes client transactions i.e. attends to the transactions, verifies basic information, and closes customer query /issue as per defined SOP/ parameters prescribed; 
• Ensures appropriate documentation of the upshot from the last transaction on the clients account as per the prescribed format. IN ORDER TO meet quality standards. 

WALK-IN DETAILS:

Interview Date : 27th July 2015(Monday) 

Time Slots : 10:00Am 1:00pm.

Contact Person : Praveen Raja CT

Venue : 

Infosys BPO Limited

3rd floor, A block

South side Tidel park

No4, Rajiv Gandhi salai

Taramani, Chennai-600113.

Important Notes: 

1) Please mention 'DS-Anup' on top of your cv before submit your candidature.

2) Carry print out of this and attach with your updated CV without this letter you will not be allowed to attend the interview. Documents needed for spot offer 

• Originals + Photocopy of 10th, 12th, Graduation/Diploma with marks card. 
• 2 passport size photograph.
• Any valid photo id ( eg: College id, DL, Passport)

3) If you have already attended Please refer your friends and give them an opportunity to become part of Infosys-BPO ask them to Please mention HRO in Source column of application form as its mandatory (Also Carry print out of this and attach with your updated CV).